Prescriptions

How to order your prescription

We are a dispensing practice.

We can provide acute medications (like antibiotics) and repeat prescriptions directly from our surgery, eliminating the need for a pharmacy visit. This service is available to eligible dispensing patients who live more than a mile from their nearest chemist.

If you want to check your eligibility for receiving prescriptions from our surgery instead of a pharmacy, please ask a member of our reception or dispensary team.

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• using the NHS App (through the NHS website or via NHS App on your mobile device) – This is the quickest method
• using the GP online system – SystmOnline

These accounts display your repeat medications and dosages, allowing you to select the ones you need.

We do not take repeat prescription requests over the phone or via email

Find a local pharmacy

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Collecting your prescription

Please ensure you make requests for prescriptions a few days before your medication runs out.

Please note all prescriptions require 7 working days before collection.

Any requests for additional items, which are not on repeat, have to be authorised by the doctor.  

To reduce the risk of errors, prescriptions cannot be requested over the phone.

However, you can submit requests through our online services or via email. 

Questions about your prescription

If you have a question about your medication:

• Use SystmConnect and you will be directed to the appropriate support
• Ask your local pharmacy
• Contact our Dispensaries
• Call 111

Medication reviews

The Practice will normally conduct a medication review annually. If you have concerns please click the link to SystmConnect.

• SystmConnect
• NHS App

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Bring to Dispensary.