Appointments
Routine appointments
To request a routine appointment:
- visit the surgery and speak with a receptionist
- phone us on 01983 730257
- request an appointment using eConsult
When you get in touch, we will ask you a few questions so that we know what you need help with. We can then use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Chaperones
You are entitled to request or we may offer the presence of a chaperone during your consultation or procedure at the surgery. This can be a nurse, health care assistant or appropriate member of staff from the surgery, with your agreement. If you are not sure whether or not you would like a chaperone please contact the surgery to discuss before your appointment.
Urgent Appointments
Urgent appointments are not for repeat prescriptions, fit notes or for signing forms but for urgent matters only.
To request an urgent appointment for today or tomorrow (Monday to Friday):
- submit a eConsult request
- visit the surgery and speak with a receptionist
- phone us on 01983 730257
Cancelling your appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system – eConsult
- phone us on 01983 730257, Monday to Friday from 8am to 6.30pm
- reply CANCEL to your appointment reminder text message
Home Visits
These are for the housebound or for those too ill to go out. It will help us to judge the urgency if you give details to the receptionist at the surgery with whom the patient is registered before 10.00am. Only Urgent requests will be considered after that time. Please note that the GP may also telephone you to assess your condition before visiting.
PLEASE remember that the doctor is able to see four patients in surgery in the time it takes to do one home visit.
